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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HANNA L.

October 21, 2025

5  out of  5
rating by HANNA L.
"I’ve had such a great experience with Ellen! She’s incredibly knowledgeable about both car and life insurance and always takes the time to explain everything clearly. She never pushes expensive plans — instead, she genuinely looks out for my best interest and helps me find ways to reduce my costs. Everything has been smooth and hassle-free. Highly recommend her to anyone looking for a trustworthy and responsible agent! My family will be getting a Tesla soon, and I’ll definitely be adding it to my current plan with her. Highly recommend Ellen to anyone looking for a trustworthy agent!"
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Lauren St. Gelais

October 21, 2025

5  out of  5
rating by Lauren St. Gelais
"Asia was an amazing agent! She helped us find the right insurance for us and for a great price. She was kind, efficient, and easy to work with. This is a great agency!!"
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Ed Mercado

October 20, 2025

5  out of  5
rating by Ed Mercado
"Patty is the best..."
We responded:
"Hello Ed, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Thank you, Kristi"
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Cecilia Aquino

October 18, 2025

5  out of  5
rating by Cecilia Aquino
"Subject: Appreciation for Outstanding Service from Patty I wanted to take a moment to express my appreciation for Patty and the consistently excellent service she has provided over the years. I’ve been working with her for a long time now for our insurance needs, and she has always been efficient, professional, and extremely helpful. Most recently, she assisted me with our business liability insurance during our lease renewal process. The landlord had specific and somewhat complex insurance requirements, and Patty went above and beyond to ensure everything was handled correctly. She took the initiative to research the requirements in detail, contacted underwriters to clarify the details, and kept me updated every step of the way. Her follow-up and attention to detail made a potentially stressful process much easier. I truly appreciate her dedication and responsiveness. Patty is a pleasure to work with and a real asset to your company. Sincerely, Cecilia Aquino"
We responded:
"Thank you so much, Cecilia, for your thoughtful and detailed review. We truly appreciate your continued trust over the years. Patty will be so happy to hear your kind words — she takes great pride in providing thorough and attentive service to our customers. We’re delighted she was able to make your lease renewal process smooth and stress-free. Thank you again for sharing your experience and for being such a valued part of our State Farm family! - Thank you, Kristi"
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Agung K

October 16, 2025

5  out of  5
rating by Agung K
"My family has been with Kristi Kim and her team for over three years, and they've been seriously awesome, especially with my new driver coverage. They made getting my car insurance super quick and easy to understand, which is great because that stuff is normally confusing."
We responded:
"Thank you for your continued loyalty and for sharing such wonderful feedback! We’re thrilled to hear that our team, especially during the new driver process, made things clear and simple for you. Insurance can be confusing, and we’re always happy to help make it easy to understand. We truly appreciate your trust and look forward to serving your family for many years to come! - Thank you, Kristi"
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Steve Kim

October 16, 2025

5  out of  5
rating by Steve Kim
"Very excellent service the best insurance agent. Highly appreciated and recommended"
We responded:
"Thank you for your kind words and recommendation! We’re so glad to know you’ve had an excellent experience with our agency. Providing exceptional service and support is always our top priority. We appreciate your trust and look forward to continuing to assist with your insurance needs. - Thank you, Kristi"
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Jason Xu

October 16, 2025

5  out of  5
rating by Jason Xu
"Ellen is very professional with Excellent Customer Service"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are grateful to have Ellen on our team. We’re glad she was able to provide you with excellent service. - Thank you, Kristi"
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inkyoung lee

October 16, 2025

5  out of  5
rating by inkyoung lee
"it's been almost 20 years since I asked Ellen Kwon for insurance. She is always bright, kind, and sincere with her customers. I'm very grateful and look forward to her cotinued help. Thank you."
We responded:
"Thank you for trusting Ellen and our team for nearly two decades! Your loyalty and kind words mean so much to us. We look forward to continuing to take great care of you. - Thank you, Kristi"
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이영민

October 15, 2025

5  out of  5
rating by 이영민
"Thank you, Ellen Kwon, for your kind and detailed explanation."
We responded:
"Thank you for taking the time to share your experience! We’re so happy to hear that Ellen provided the kind and detailed service you deserve. - Thank you, Kristi"
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Sunae Lee

October 15, 2025

5  out of  5
rating by Sunae Lee
"I’ve been receiving help from Ellen for over 20 years, and I’m always so grateful for her kindness and support. She is always welcoming, answers all my questions promptly, and goes above and beyond to help in many ways. Thank you so much, Ellen, for everything you’ve done for me!"
We responded:
"Thank you for your wonderful words and continued trust over the years! Ellen truly cares about her customers, and we’re grateful to have her on our team. We look forward to many more years of serving you. - Thank you, Kristi"
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dave

October 15, 2025

5  out of  5
rating by dave
"Patty is awesome! She makes each inquiry and request so easy! I can always count on her getting back to me in a timely manner. She is always positive and a pleasure to talk too."
We responded:
"Thank you for your kind words! We’re delighted to hear how much you appreciate Patty’s support. We’ll be sure to share your message with her. - Thank you, Kristi"
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Jon Wallace

October 14, 2025

5  out of  5
rating by Jon Wallace
"Asia has really made any interaction I've had with State Farm easy and engaging. In the complicated world of insurance she has really been able to boil it down for me to understand the nuances and make a quality decision. I truly appreciate that I've been able to benefit from her guidance."
We responded:
"Jon, thank you for recognizing Patty! She will be so thrilled! I am so blessed with a great team and wonderful policyholders who makes our job so rewarding! Thank YOU! Kristi"
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K M

October 13, 2025

5  out of  5
rating by K M
"This team is incredibly efficient and accurate, making everything so convenient. I’ve been very satisfied with Ellen's consistent service over the past 10 years. I would highly recommend them to everyone."
We responded:
"Thank you for sharing such kind words and for your loyalty over the past decade. We’re so happy to hear Ellen has consistently provided excellent service. Your trust and recommendation mean a lot to our entire team! - Thank you, Kristi"
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James Ackermann

October 10, 2025

5  out of  5
rating by James Ackermann
"Patty was really great to work with. She is very familiar with all the types of insurance available. She discusses the type of insurance I currently hold as well as offering me with any upgrades that can help my current situation. She is always available to discuss any questions that I may have. She is the one person that I always ask for."
We responded:
"We’re grateful for your thoughtful feedback, James! Patty takes great pride in helping our customers understand their coverage options and find what works best for them. We’re glad she’s been a trusted resource for you over the years. -Thank you, Kristi"
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Vlad Dinu

October 9, 2025

5  out of  5
rating by Vlad Dinu
"Great service , great people , great communication!"
We responded:
"Thank you for your kind words, Vlad. We appreciate your trust in our team and are pleased to provide you with the service you deserve. - Thank you, Kristi"
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hank lee

October 8, 2025

5  out of  5
rating by hank lee
"I've been with this agent for many years and am very satisfied with its service. Ellen Kwon, especially is very knowledgeable and always available to answer my questions."
We responded:
"Hi Hank, we truly value your continued trust and loyalty. Ellen and our team are committed to delivering knowledgeable and responsive service, and we appreciate your kind acknowledgment. - Thank you, Kristi"
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Jessica Brown

October 8, 2025

5  out of  5
rating by Jessica Brown
"Great service, always there to help."
We responded:
"We appreciate your review, Jessica! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Kristi"
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Kari Kim

October 7, 2025

5  out of  5
rating by Kari Kim
"Kristi Kim and her team are outstanding! Patty is always cheerful and helpful, making every interaction pleasant. Ellen Kwon is extremely knowledgeable — she takes her time to make sure you get the best rate possible and truly goes above and beyond. I couldn’t ask for better service. Highly recommend!"
We responded:
"Thank you so much for your thoughtful feedback, Kari! Patty, and Ellen will be so happy to hear your kind words. Our team takes pride in providing attentive, personalized service, and we’re grateful for your recommendation! - Thank you, Kristi"
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Alejandra Guerrero

October 6, 2025

5  out of  5
rating by Alejandra Guerrero
"Interacting with State Farm has always been a great experience for me thanks to the care and attention I receive from Asia Brown. She is always in a positive and upbeat mood and tries her hardest to ensure I am covered and getting the best deal possible. You can tell she cares deeply about her clients. Thank you Asia, and thank you State Farm! Your kindness is deeply appreciated!!"
We responded:
"We truly appreciate your kind words, Alejandra! Asia always goes above and beyond for our customers, and we’re so glad her care and positivity made a difference. Thank you for trusting our team with your insurance needs! - Thank you, Kristi"
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Perla Isabel LeRoy

October 1, 2025

5  out of  5
rating by Perla Isabel LeRoy
"I recently needed help with my mother's insurance policy,and I couldn't be more pleased with the assistance I received. Patty and Asia were incredibly patient, took all the time I needed, and explained the details in a way that was easy to understand. They both were not only knowledgeable but also a genuine pleasure to work with. A fantastic experience!"
We responded:
"We truly appreciate your detailed feedback, Perla! Patty and Asia will be so pleased to hear that their patience and guidance made this experience smooth and positive for you. - Thank you, Kristi"
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Alexandra Santillan

September 2, 2025

4  out of  5
rating by Alexandra Santillan
"Very great service! Asia was very helpful and patient with us and detailed when explaining the different coverage plans."
We responded:
"Thank you so much for your kind words, Alexandra! We’re glad to hear Asia was able to provide helpful, detailed support while going over your coverage options. We appreciate your trust in our team and look forward to continuing to serve you! - Thank you, Kristi"
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Farrokh Fathian

September 2, 2025

5  out of  5
rating by Farrokh Fathian
"I have been with the State Farm for almost 50 years. This office and especially Patty has been very helpful in assisting me and my family to meet our needs and giving us the best professional services that anybody can ask. Patty has been punctual in returning calls and walks you through the process in a way that is easy to understand. Her ability to connect with her customers is outstanding and she always gives you the best advice and services. She has great communication and listening skills that makes her a true professional as wall as respecting her customers. Five stars all the way. Thank you."
We responded:
"Hello Farrokh, thank you so much for your loyalty and for taking the time to share your experience! Nearly 50 years with State Farm is an incredible milestone, and we’re truly honored to have earned your trust through the years. We’re especially glad to hear how much Patty has made a positive difference with her professionalism, clear communication, and personal care. Your kind words mean a lot to our entire team. We look forward to continuing to serve you and your family with the same dedication for many more years to come! - Thank you, Kristi"
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Al A.

August 29, 2025

5  out of  5
rating by Al A.
"Patty with Kristi Kim State Farm is the best! She is very helpful and always offers great customer service. Including reminding me if I need to make a payment when I forget."
We responded:
"Thank you for sharing your kind words! We’re so glad to hear that Patty has been such a great support to you. Her dedication to providing helpful reminders and outstanding customer service truly reflects the care we strive to give every customer. We appreciate your trust in Kristi Kim State Farm! - Thank you, Kristi"
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Matthew Tiger

August 29, 2025

5  out of  5
rating by Matthew Tiger
"She really does do everything she can to get you the best deal"
We responded:
"We’re honored by your positive feedback, Matthew! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Thank you, Kristi"
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Francisco Jaranilla

August 28, 2025

5  out of  5
rating by Francisco Jaranilla
"Patty is always there for any changes in my policy that I need to a quick phone call and I am assured that things will get done. On top of that she provides alternatives and options to consider in getting the most value from the policy. Team Kim and Patty forever!!!"
We responded:
"Thank you so much for your wonderful review, Francisco! We’re thrilled to hear how much you value Patty’s quick support and her ability to provide helpful options for your coverage. She truly enjoys helping customers get the most value out of their policies. Your “Team Kim and Patty forever” made our day—we appreciate your loyalty and trust! - Thank you, Kristi"