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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruyi Zhao

July 29, 2026

5  out of  5
rating by Ruyi Zhao
"Denise is an outstanding State Farm insurance agent! She is professional, knowledgeable, and always responds quickly. She took the time to explain my options clearly and made the entire process smooth and stress-free. Highly recommend Denise to anyone looking for excellent service!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Eric Yee

July 24, 2026

5  out of  5
rating by Eric Yee
"Kristi and her staff continue to provide consistent, outstanding service throughout the years. They always take the time to answer my questions and explain my coverage clearly."
We responded:
"Thank you for the 5-star review of Kristi Kim’s team - we really appreciate your kind words! "
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Leann Bond

July 24, 2026

5  out of  5
rating by Leann Bond
"I have received great service at Kristi Kim State Farm Insurance Agency. I must specifically mention Asia Ritchey. She is experienced and knowledgeable. Asia is also very thoughtful as well as thorough in guiding you through important insurance decisions. In addition, I cannot express how much I appreciate her follow through after a meeting to ensure everything is handled to meet my needs and wishes. Thank you!"
We responded:
"Thank you so much for the 5-star rating, Leann! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kristi Kim "
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Jayme Robison

July 24, 2026

5  out of  5
rating by Jayme Robison
"I love Asia. She’s always very helpful. Gives me all directions I can go down and then lets me decide which is best for me and my family. No pressure"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chino Hills to know you had such a great experience with us. "
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Renee Johnson

July 24, 2026

5  out of  5
rating by Renee Johnson
"I love having State Farm they have always been quick to help, very nice and always keep us up to date and covered Great people! Kristi Kim and Asia are amazing, very patient and make us feel heard Thank you"
We responded:
"Thank you so much for the 5 stars, Renee! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Deja Palmer

July 24, 2026

5  out of  5
rating by Deja Palmer
"I have been with State farm for years!! Have always loved this office! Asia was very helpful, patient and informative! Anytime I get a chance I recommend this office and State farm! You pay for excellent service!"
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Debbie Mead

July 21, 2026

5  out of  5
rating by Debbie Mead
"Asia is always good about reminders and followup. She us also very knowledgeable about changes or additions needed with respect to insurance needs.

Always a pleasure to work with her!"
We responded:
"Debbie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristi Kim and Team "
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Ashley

July 17, 2026

5  out of  5
rating by Ashley
"Asia is really wonderful and easy to talk to :) I really enjoyed our conversation, even if it was about car insurance. She makes things easier for me and explains things really well. I appreciate her and all her hard work!:)"
We responded:
"Hi Ashley, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kristi Kim, Your State Farm Agent "
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Per Mark Albrektsen

July 16, 2026

5  out of  5
rating by Per Mark Albrektsen
"Very good service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Chino Hills. "
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Sandra Arzate

July 8, 2026

5  out of  5
rating by Sandra Arzate
"Patty was very friendly and explained every question that I had."
We responded:
"Sandra, thank you for your wonderful review of State Farm Agent Kristi Kim’s Team!"
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Melissa Madrigal

July 7, 2026

5  out of  5
rating by Melissa Madrigal
"Patty is absolutely wonderful to work with! She makes auto insurance easy and stress-free. She always takes the time to explain my coverage options and answers all of my questions.

Patty is knowledgeable, professional, and genuinely cares about her clients. She has taken care of my family for 10+ years. I highly recommend Patty to anyone looking for an insurance agent who is honest, helpful, and truly goes above and beyond. Thank you for such a great experience!"
We responded:
"Thanks so much for the fantastic rating, Melissa! We are so glad you had a positive experience with us here on State Farm Agent Kristi Kim’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Stephen Ritchey

July 6, 2026

5  out of  5
rating by Stephen Ritchey
"I've worked with Asia for years and the work that she does is excellent. Her and her team always seem to give me the best results at the lowest cost. But the highest quality I would recommend her and her team, a 100%."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kristi Kim’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Victoria Lopez

July 1, 2026

5  out of  5
rating by Victoria Lopez
"Called to get help regarding a new addition to insurance. I spoke to Asia Brown and she was incredibly kind, helpful, and knowledgeable. Thank you so much for your help ☺️"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kristi Kim’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chino Hills ."
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Hunter Castle

July 1, 2026

5  out of  5
rating by Hunter Castle
"I can’t recommend Patty enough. She’s responsive, patient, and genuinely cares about her clients. Working with Patty is always a great experience. She’s always helpful, honest, and makes the whole process stress-free."
We responded:
"Thank you for taking the time to leave such a great review, Hunter. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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jungwon kang

June 30, 2026

5  out of  5
rating by jungwon kang
"I had an excellent experience working with Ellen Kwon for my insurance. She was professional, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. She took the time to explain all of my options clearly, answered every question patiently, and made the entire process simple and stress-free.

I especially appreciated her honesty, responsiveness, and attention to detail. She never made me feel pressured and always had my best interests in mind. Her outstanding customer service made me feel confident in my decision.

I highly recommend Ellen Kwon to anyone looking for a trustworthy and dedicated insurance agent. Thank you, Ellen, for making the entire experience so easy and pleasant!"
We responded:
"jungwon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kristi Kim’s Team!"
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Eugene Park

June 8, 2026

5  out of  5
rating by Eugene Park
"I had the pleasure of speaking with Ellen, Patti, and Iris. All three were incredibly professional, yet each brought their own unique, personal touch to the conversation. It didn't feel like I was talking to just another insurance agent; they made me feel like I was speaking with friends. They provided excellent advice and were very clear and communicative regarding everything I asked for."
We responded:
"We are grateful for your 5-star review, Eugene! Thanks for taking a moment to share your positive rating of State Farm Agent Kristi Kim’s Team here in Chino Hills . "
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James Shin

June 4, 2026

5  out of  5
rating by James Shin
"Ellen Kwon is a very nice person to talk to! She is very helpful with prompt and good response us on our insurance needs."
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Monica Ontiveros

June 1, 2026

5  out of  5
rating by Monica Ontiveros
"I highly recommend Patricia Medina for all your insurance needs. She does an excellent job of explaining insurance coverage in a clear and easy-to-understand way. Most importantly, her friendly and professional approach makes you feel comfortable and confident throughout the process. She is knowledgeable, patient, and truly committed to helping her clients find the coverage that best fits their needs."
We responded:
"Thank you so much for the 5-stars, Monica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Henry Kuo

May 23, 2026

5  out of  5
rating by Henry Kuo
"Asia Brown has been working with me to review and update vehicle/home coverage for my family. She finds different ways to help reduce our premiums, and offers options and recommendations to help get the most bang for our buck. She explains things clearly, does not try to talk me into anything, and leaves the decisions up to me. She is also very organized. It's a pleasure to be working with her."
We responded:
"Henry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kristi Kim’s Team—we are always here to help!"
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Claudia Govea

May 21, 2026

5  out of  5
rating by Claudia Govea
"Spoke with Asia today after recently switching agents. She was a pleasure to work with and very informative. 10/10 😊"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Andrea Mercado

May 14, 2026

5  out of  5
rating by Andrea Mercado
"Asia is one of the best Agent’s State Farm could have. She is always on top of everything and such a genuine and friendly person. Always great customer service with her."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kristi Kim’s Team here in Chino Hills . "
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Jared

May 8, 2026

5  out of  5
rating by Jared
"Very helpful and informative!"
We responded:
"Thank you so much for the 5-stars, Jared! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Paul Bailey

May 6, 2026

5  out of  5
rating by Paul Bailey
"Kristi is vary sweet she is good at what she dose. Vary helpful and she gets it done.
Thank you for what you do."
We responded:
"Paul, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kristi Kim’s Team!"
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Marie Wilson

May 6, 2026

5  out of  5
rating by Marie Wilson
"I have the pleasure of working with Asia and Kristi regarding all of insurance coverage needs for my home and car and they are great! I am amazed at how quickly she responds to my request, as this was an urgent matter. I absolutely recommend Asia! She's as an A+++ insurance agent!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kristi Kim’s Team! We deeply appreciate your kind words here in Chino Hills . "
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christina mester

May 6, 2026

5  out of  5
rating by christina mester
"Worked with Asia she is amazing! She is very knowledgeable and helpful .i have an auto and renters policy and I couldn’t be more satisfied. Her customer service is excellent. Highly recommend Kristi-Kim as your insurance agent"
We responded:
"Christina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "