State Farm® Insurance Agent Kristi Kim
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anica An
June 5, 2025
5
out of
5
rating by Anica An
"Very professional and great value! Ellen Kwon had so much patience in explaining and clarifying any confusion that I had. She was very quick and efficient at responding, showing her customers that they are a priority. I know that I could definitely rely on Ellen's service at State Farm and am very appreciative for the support and service she has provided. Absolutely give her a 15/10!"
We responded:
"Anica, Thank you for your kind review! Ellen will be thrilled! Our team works hard to ensure remarkable service to our customers! we are blessed to have wonderful team members! Kristi"
Young Sil An
June 5, 2025
5
out of
5
rating by Young Sil An
"It was a great pleasure working with Ellen Kwon! She's very knowledgeable and answers all your questions thoroughly and in a timely manner."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that working with Ellen Kwon was such a positive experience. She takes great pride in being knowledgeable and responsive, and we’re glad she was able to provide the support you needed. We truly appreciate your feedback! - Thank you, Kristi "
Sean
May 29, 2025
5
out of
5
rating by Sean
"I have had a good experience with Kristi Kim insurance. Asia Brown is a very kind, patient and helpful representative!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"
james hurley
May 29, 2025
5
out of
5
rating by james hurley
"Would just like to tell you about my wonderful experience with Asia. She is caring, took care of all the matters in a timely manner and as always was very personable. Look forward to dealing with her in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank YOU! Kristi"
Sarah Berk
May 29, 2025
5
out of
5
rating by Sarah Berk
"Patricia(Patty) was super helpful! Very kind and replied quickly. She is certified in multiple states and set me up with my renter's insurance in Oregon. Thank you Patty!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
Minita Patel
May 23, 2025
5
out of
5
rating by Minita Patel
"I have been working with Kristy Kim Insurance for over 10 years for both my business and personal insurance. The staff is consistent and have been there for a long time which makes it easier. They’re on top of all your insurance needs. I would highly recommend working with them. I Love working with Patty and Asia."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cristina Quiroz
May 13, 2025
5
out of
5
rating by Cristina Quiroz
"Great customer service, enjoy working with Asia Brown, she is very professional, knowledgeable and a pleasure to work with. Thank you to the entire team working with Kristi Kim! Highly recommend 🤩"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
Sylvia Martinez
May 12, 2025
5
out of
5
rating by Sylvia Martinez
"Was contced by Denise at State Farm to offer a quote to get me to switch back to State Farm. Just her personality itself would have had me switching back. However the rates she was able to offer were absolutely the best anyone has been able to offer. I've been with another insurance for a couple of years and they had the worst customer service and their rates kept going up every quarter. So happy I'm back with an all star group!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU, Sylvia! Kristi"
Juan Carlos
May 2, 2025
5
out of
5
rating by Juan Carlos
"Best service ever was pleasure speaking to patty just want to say thank you 😊."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Patty is thrilled to see your review! Kristi"
Rebecca
April 25, 2025
5
out of
5
rating by Rebecca
"Best Agent Ever wouldn’t go anywhere else! Asia in her office is a rockstar! So helpful, dont know what i wouldve done without her help when I had my car accident 🫶🏻thanks again Asia for all your help even tho I was a big pain in the 🍑"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"
Shari W.
April 24, 2025
4
out of
5
rating by Shari W.
"I had a good experience with Patty Medina who was my agent for my homeowner’s insurance. She seemed thorough in her questions and info. she wrote down from our conversation."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with Patty. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! Thank YOU! Kristi"
JoNesia Turner
April 16, 2025
5
out of
5
rating by JoNesia Turner
"Love the customer service! Agents work to provide the best product for the customer and response is great when you reach out."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"
Michelle Rojas
April 16, 2025
5
out of
5
rating by Michelle Rojas
"My finance and his family have been with this company for years and they allowed me to join their plan as well. Every experience for the past few years has been great. Asia has helped us from the very start and even though insurance can be confusing sometimes she is really amazing at explaining things to you as if you’re a child. She has helped us through car and life insurances and has always been able to answer any questions we have and we are happy to be with this State Farm. Thank you guys !"
We responded:
"Michelle, Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. We are so thankful for your trust in us with your insurance needs. We are blessed to have a wonderful policyholder like yourself! Your review made Asia's Day! Thank YOU! Kristi"
Pam Shimanek
April 16, 2025
5
out of
5
rating by Pam Shimanek
"I have been dealing with Asia in this office for about 8 years now and has been most helpful in explaining coverages for both CA and AZ as I'm working on the move. Always very friendly, professional and accommodating with my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James V
April 16, 2025
5
out of
5
rating by James V
"Asia was great to work with. I recently agreed to a small adjustment in my monthly cost—about $5 or $6—for a substantial boost in protection for my home, which I really appreciate. She made us aware of some expanded coverage that only added a few dollars more. Overall, the value feels worth it for the added peace of mind. So far, it’s been a solid experience with clear coverage and no surprises. Thank you Asia!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for being our loyal policyholder and trusting us with your insurance needs. Thank YOU! Kristi"
Kyle Thomas Le
April 16, 2025
5
out of
5
rating by Kyle Thomas Le
"Great experience with State Farm with Asia Brown! She's been super helpful and thoughtful in helping set up my insurance and walking through the process. She takes the time to thoroughly explain things and makes sure to follow up before my renewals. I was being quoted a lot more from other insurance companies and this ended up as one of my cheaper options for the same coverage."
We responded:
"Thank you, Kyle, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Asia loves what she does, and it shows! She is thrilled to see your 5-star review. Thank YOU!! Kristi"
JK NOONE
March 20, 2025
5
out of
5
rating by JK NOONE
"Patricia (Patty) has been helping me out w/my home insurance since the mortgage company had me notify her that they had sold my loan. She insured that my SF Home insurance was still intacted. Patty is very helpful in providing information and Great Service!"
We responded:
"Thank you for your loyalty! You have been our policyholder for a long time and we love what we do because we have wonderful policyholders like you! Thank you! I am glad Patty was able to help out with your homeowners insurance! Kristi"
Lisa Romero
March 13, 2025
5
out of
5
rating by Lisa Romero
"Staff is very helpful and kind. Asia was very helpful a d took time to explain policy's. Will refer family and friends"
We responded:
"We’re thankful for your feedback and 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
Danny Brantley
March 13, 2025
5
out of
5
rating by Danny Brantley
"Excellent staff and service!! Patricia was extremely helpful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bob Lehman
March 10, 2025
5
out of
5
rating by Bob Lehman
"Denise Lujan has worked on bundling my home and auto coverage over the past couple of months. She has been diligent in her follow-up and provided a solution for both lines. I would highly recommend Denise to assist with any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with Denise at Kristi Kim State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you! Denise will be so thrilled! Kristi"
Sergio Gracia
March 6, 2025
5
out of
5
rating by Sergio Gracia
"Great customer service and support, they resolved all my issues and answered questions in a very professional manner Patricia (Patty) in particular always there to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kristi Kim State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Patty was so excited to see your 5-star review! Thank YOU! Kristi"
Marie Rodriguez
February 28, 2025
5
out of
5
rating by Marie Rodriguez
"Our experience with State Farm in Chino Hills has been beyond stellar. The communication and customer service is amazing. Asia is absolutely the BEST! She is extremely efficient and knowledgeable in her field. She is super personable and a pleasure to talk with. She made communication extremely accessible, through a phone call, text or email and she is sure to reply with an accurate response in a very swift manner. We have our home owners and vehicle policies with them. I highly recommend this office, and especially Asia for all of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Asia is wonderful and she is thrilled to see your 5-star review! If you ever have any questions or need assistance, we’re here to help! Thank YOU! Kristi"
Teresa Yao
February 28, 2025
5
out of
5
rating by Teresa Yao
"Asia was exceptional over the phone, guided me through claims and took care of my account right away ! love my agent !"
We responded:
"Thank you for your 5-star review! Asia was thrilled to see your review! We appreciate your business and loyalty! Thank YOU! Kristi"
Akaashi
February 25, 2025
5
out of
5
rating by Akaashi
"Asia is an amazing agent for my family and I. She breaks down information that we don't completely understands and is very patient. She is honest and very friendly, guiding you into the best option for insurance."
We responded:
"Thank you so much for your wonderful feedback! We are so blessed to have wonderful team, and Asia loves what she does because we have wonderful policyholders like you! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
Sheridan Plew
February 25, 2025
5
out of
5
rating by Sheridan Plew
"Patty, as well as the whole office, are an amazing team! They are always communicative and fast."
We responded:
"We appreciate your review! Patty is so excited to see your 5-star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank YOU! Kristi"